You might also try going to Settings Apps & Games Manage All Applications and find the Kindle app. Then, tap Force stop and Clear cache. Issue: Kindle Fire stuck on logo. You don't need a Kindle device to read Amazon books; the Kindle app supports a.
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The Kindle Fire seeks to bridge the gap between smartphones and laptops with an innovative design, but certain issues can drastically decrease these high-performance features. Whether your Kindle Fire is stuck on the logo, has a drained battery, constantly crashes, or turns on by itself, we have permanent fixes for the five most common Kindle Fire issues currently hassling users.
These fixes are meant for all versions of the Kindle Fire, including the Kindle Fire HDX, the Kindle Fire HD, and the Fire tablet.
E-Books Disappearing or Not Working
There are two reported forms of non-working e-books:
- E-books not working after a reboot
- E-books not working in offline mode
Either way, e-books that refuse to load is an extremely frustrating issue to face, especially when trying to relax with a good book. Issues with disappearing or non-working e-books can sometimes be caused by the Google Play Store:
- Go to the Play Store app.
- Go to the Kindle app page.
- Select Uninstall.
- Tap menu in the top left (vertical lines).
- Select Settings.
- Select Auto-Update Apps.
- Select Do Not Auto-Update Apps.
If Google Play Store is not installed, try this:
- Connect online.
- Downward swipe from top of screen to get to Quick Settings.
- Select Sync.
- Hold the Power button for 40 seconds to restart.
If your e-books still don’t appear:
- Select Settings.
- Select Apps & Games.
- Select Manage All Applications.
- Select Force Stop.
- Select Clear Cache.
Kindle Fire Stuck on Logo
If your Kindle Fire is stuck on the logo screen:
- Charge your Kindle Fire for at least 15 minutes; don’t unplug.
- Hold the Power button for 40 seconds to restart.
- Plug the Kindle Fire into a computer to get past logo screen.
If the Kindle Fire is still stuck on the logo screen, go into Recovery Mode:
- Power off device.
- Hold Power and Volume Down buttons after turning on.
- Highlight the Reboot System Now option using Volume Up and Down.
- Select the Reboot System Now option with the Power button.
Battery Drain
For some users, the Kindle Fire battery drains faster than normal. If your battery life feels short, or if your Kindle Fire battery drains even when not in use, try these solutions.
- Restart the device.
- Close some apps.
- Replace the adapter.
Otherwise, try removing an app (instead of just closing it):
- Select Settings.
- Select Apps & Games.
- Select Manage All Applications.
- Uninstall potential problem apps.
You could also reset the device to factory standards and see if that solves the Kindle Fire battery issues:
- Select Settings.
- Select Device Options.
- Select Reset to Factory Defaults.
Note: This option will erase all your personal data, so backup important files beforehand.
App Won’t Load or Keeps Crashing
These Kindle Fire issues tend to revolve around a single app, that keeps crashing, freezing, or otherwise won’t load. There are two well-known fixes to Kindle Fire issues with faulty apps:
- Select Settings.
- Select Apps & Games.
- Select Manage All Applications.
- Select the problem app.
- Select Force Stop.
- Select Clear Cache
If the Kindle Fire issues persist with the app, then try uninstalling and reinstalling:
- Select Settings
- Select Apps & Games
- Select Manage All Applications
- Select the problem app.
- Select uninstall.
- Hold the Power button for 40 seconds to restart the device.
- Reinstall the app and try again.
Keeps Shutting Down
If your Kindle Fire keeps turning off by itself:
- Check the battery level.
- Give the device time to cool down if overheated.
- Hold the Power button for 40 seconds to restart.
- Switch the cable and charger.
If the Kindle issues persist:
- Select Settings.
- Select Display.
- Select Screen Timeout.
- Set to Never.
Otherwise, perform a factory default reset:
- Go to Settings.
- Go to Device.
- Select Reset to Factory Defaults.
- Confirm selection.
Note: Backup your file before resolving the Kindle Fire issues in this way.
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Summary: In people with normal vision (or corrected-to-normal vision), visual performance tends to be better with light mode, whereas some people with cataract and related disorders may perform better with dark mode. On the flip side, long-term reading in light mode may be associated with myopia.
Recently, spurred by the introduction of dark mode in IOS 13, a reporter asked me to comment on the usability of dark mode and its popularity as a design trend. It’s a question that I also got several times from attendees to our UX Conference.
I must say upfront that NN/g has not done its own research on dark mode. However, these questions prompted me to do a review of the academic literature on whether dark mode has any benefits for users — with normal vision or not. I will share these findings with you.
But first, let’s make sure we’re all on the same page by defining some vocabulary.
Definition: Contrast polarity is a term used to describe the contrast between the text and the background:
- Positive contrast polarity (light mode) refers to dark-font text on light background.
- Negative contrast polarity (dark mode) denotes the combination of light (e.g., white) text on dark (e.g., black) background.
Dark-mode displays emit less light than light-mode ones (and, because of that, they might extend battery life). But the amount of light in the environment influences not only power consumption, but also our perception. In order to understand how, let’s briefly review some basic information about the eye pupil and how it reacts to the amount of light in the environment.
The Human Pupil Is Sensitive to the Amount of Light
The human pupil is the gateway to the retina: through it, light reaches the eye. By default, the human pupil changes size depending on the amount of light in the environment: when there is a lot of light, it contracts and becomes narrower, and when it’s dark, it dilates to allow more light to get in. Smaller pupil sizes make the eyes less susceptible to spherical aberrations (in which the image appears unfocused) and increase the depth of field, so people don’t have to work so hard to focus on the text, which, in turn, means that their eyes are less likely to get tired. (Camera apertures work exactly in the same way: a photo taken at f/2.8 will have a narrower depth of field and thus more blurring than one taken at f/16.)
As we age, the pupil decreases in size. Too small pupil sizes mean that too little light enters the eye, which impairs our ability to read or detect text, especially in low ambient light (for example, at night). On the other side, as we get older, we become more susceptible to glare, and glare is particularly likely under bright light.
Normal-Vision Users
Early studies conducted in the 1980s seemed to point out that, for people with normal vision or corrected-to-normal vision (i.e., wearing appropriately prescribed glasses or contacts), the contrast polarity did not affect visual performance.
Yet, several more recent studies contradict that initial finding. In particular, we will focus on two articles that involved two different types of tasks: one, published in 2013 in the journal Ergonomics, looked at visual acuity and reading performance, and the other one, published in 2017 in Applied Ergonomics, investigated performance for a glanceable-reading task — the quick reading of 1–2 words that people often engage in when they interact with a mobile phone, a smartwatch, or a car dashboard and that is involved in activities such as checking directions or attending to a notification.
Effects of Contrast Polarity on Visual Acuity and Proofreading
Cosima Piepenbrock and her colleagues at the Institut für Experimentelle Psychologie in Düsseldorf, Germany studied two groups of adults with normal (or corrected-to-normal) vision: young adults (18 to 33 years old) and older adults (60 to 85 years old). None of the participants suffered from any eye diseases (e.g., cataract).
The participants were given two different types of tasks:
- A visual-acuity task, which involved detecting the gap in a Landolt C optotype — in other words, showing them a symbol similar to the letter “C” oriented in various way and asking them to identify where the gap is (e.g., top, bottom).
- A proofreading task, which involved reading a short passage and identifying different types of errors
The tasks were presented in different contrast polarities — for some participants, they were in dark mode and for others they were shown in light mode. Contrast polarity was a between-subjects variable, meaning that each participant saw only tasks in one contrast polarity (e.g., only dark mode).
The researchers also collected pre- and post-test fatigue-related measures: participants rated their eyestrain, headache, muscle strain, back pain, and subjective well-being at the beginning of the experiment, as well as at the end.
Their results showed that light mode won across all dimensions: irrespective of age, the positive contrast polarity was better for both visual-acuity tasks and for proofreading tasks. However, the difference between light mode and dark mode in the visual-acuity task was smaller for older adults than for younger adults — meaning that, although light mode was better for older adults, too, they did not benefit from it as much as younger adults, at least in the visual-acuity task.
When researchers looked at fatigue metrics, they concluded that there was no significant difference of contrast polarity on any of them (meaning that it wasn’t the case that dark mode made people more tired, or vice versa).
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Another study, published in the journal Human Factors by the same research group, looked at how text size interacts with contrast polarity in a proofreading task. It found that the positive-polarity advantage increased linearly as the font size was decreased: namely, the smaller the font, the better it is for users to see the text in light mode. Interestingly, even though their performance was better in the light mode, participants in the study did not report any difference in their perception of text readability (e.g., their ability to focus on text) in light versus dark mode — which only reinforces the first rule of usability: don’t listen to users.
Effects on Contrast Polarity on Glanceable Reading
Jonathan Dobres and his colleagues at MIT’s Agelab attempted to quantify whether ambient lighting conditions (simulated daytime compared to simulated nighttime) affect in any way the advantage of positive polarity in the context of a lexical-decision task. A lexical-decision task, a paradigm commonly used in psychology, involves showing participants a string of letters and having them decide whether it’s a word or a nonword. A lexical-decision task is more similar with the glanceable reading that we do in highly interruptible conditions such as when driving or using a mobile phone or smartwatch on the go — all of these involve quickly looking at a display and extracting the relevant information.
The participants in the Agelab study had normal or corrected-to-normal vision. They were shown character strings at two possible contrast polarities (dark mode vs. light mode), in different ambient lights (daytime vs. nighttime), and at different font sizes.
The study found that lighting, polarity, and text size all had an effect on performance — in the direction perhaps expected by now: simulated daytime lead to faster judgements than simulated nighttime, light mode was better than dark mode, and bigger font was faster than smaller font. The interesting result was the significant interaction between ambient lighting and contrast polarity: during daytime, there was no significant effect of contrast polarity, but during nighttime, light mode led to better performance than dark mode. Moreover, during nighttime it was much harder for people to read small-font text in dark mode than in light mode.
The lack of effect of polarity in simulated daytime environments was somewhat surprising and inconsistent with a different older study by Buchner and Baumgartner, that also looked at bright vs dark ambient conditions. However, in that study the bright ambient light was much lower than the one used in the Agelab study (think office light versus bright outdoors light). Dobres and his colleagues argue that the amount of ambient light may affect the positive-polarity advantage, with bright light leading to zero difference, but normal office light still being able to produce a difference.
Long-Term Effects
The literature reviewed so far looks at one-time effects of contrast polarity on human performance. But how about long-term effects? In other words, does long-term exposure to one type of contrast polarity have any effects?
An intriguing study published in Nature Research’s Scientific Reports in 2018 suggests that sustained exposure to light-mode may be associated with myopia. Myopia (or nearsightedness) refers to the inability to see far objects clearly and is strongly correlated with the level of education and with reading. In their study, Andrea Aleman and her colleagues at University of Tübingen in Germany asked 7 human participants to read text presented in dark mode and light mode for an hour each. To see if their predisposition to myopia changed after reading, they measured the thickness of the choroid, a vascular membrane behind the retina. The thinning of the choroid is associated with myopia.
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The researchers found significant thinning of this membrane when participants read text presented in light mode and significant thickening when reading text presented in dark mode. The thinning was more pronounced in participants who already had myopia.
This result seems to suggest that, even though performance in light mode may be better in the short term, there may be a long-term cost associated with it.
Users with Impaired Vision
The literature on users with impaired vision, is paradoxically, less rich than the one on people with normal vision, although there is an implicit consensus that dark mode is better at least for some people with visual impairments. Gordon Legge and his colleagues at University of Minnesota define two low-vision categories: (1) due to central-vision impairments and (2) due to cloudy ocular media.
The ocular media refers to the various transparent substances in the eye, including the cornea and the lens. The most common cause of cloudy ocular media is cataract, which refers to the clouding of the lens and is fairly common in older people. A cataract scatters and blocks some of the light that is supposed to reach the retina through the lens and thus prevents the creation of a clear, focused image on your retina.
Even as early as 1977, a study by Sloan reported that some people with low vision prefer dark mode. (In our own accessibility studies, Kara Pernice has also seen users with low vision sometimes switching between dark and light mode in an attempt to gain clarity.) In 1985, Gordon Legge and his colleagues at University of Minnesota hypothesized that this effect is due to “abnormal light scatter due cloudy ocular media” — presumably, because, if more light reaches the eye with a cloudy lens, there’s a bigger chance of a distortion. Thus, dark mode may be better for people with cloudy ocular media because the display emits less light.
In Legge’s study, each of the 7 participants with cloudy ocular media had better reading rates with dark modes, whereas the rest of the participants, who had impaired central vision, were not affected by contrast polarity.
Legge’s studies formed the basis of recommending the possibility of switching to dark mode for modern computer interfaces. In 2005, Papadopoulos and Goudiras, in an article that reviewed various accessibility best practices for low-vision users, recommended the availability of dark mode in user interfaces.
A caveat noted by several of the researchers in the normal-vision field is that Legge’s studies with low-vision users were conducted with CRT displays, as opposed to the LEDs used in most modern displays. These displays were more susceptible to flicker in light mode than in dark mode, thus possibly biasing the results against the light mode.
Takeaways
So, should you jump on the dark-mode bandwagon? While dark mode may present some advantages for some low-vision users — in particular, those with cloudy ocular media such as cataract, the research evidence points in the direction of an advantage of positive polarity for normal-vision users. In other words, in users with normal vision, light mode leads to better performance most of the time.
Why is light mode better for performance? These findings are best explained by the fact that, with positive contrast polarity, there is more overall light and so the pupil contracts more. As a result, there are fewer spherical aberrations, greater depth of field, and overall better ability to focus on details without tiring the eyes.
Even though larger font sizes and bright ambient light may erase some of this advantage in people with normal vision, at this point we don’t recommend switching to dark mode by default if your target audience includes the general population.
That being said, we strongly recommend that designers allow users to switch to dark mode if they want to — for three reasons: (1) there may be long-term effects associated with light mode; (2) some people with visual impairments will do better with dark mode; and (3) some users simply like dark mode better. (We know that people rarely change defaults, but they should be able to.) It’s unlikely that people will alter the display mode for any random website, but, if a website or an application sees frequent use, it should consider providing this option to its users. In particular, applications meant for long-form reading (such as book readers, magazines, and even news sites) should offer a dark-mode feature. And the option should ideally be pervasive throughout all the screens of that website or application. Moreover, if an operating system provides a dark-mode API (like iOS does), make sure you take advantage of it — doing so will give those users who decide to switch to dark mode the ability to experience your application or website in their chosen contrast polarity.
References
A. Aleman, M. Wang, and F. Schaeffel (2018). Reading and Myopia: Contrast Polarity Matters. Scientific Reports 8, 10840 (2018) doi:10.1038/s41598-018-28904-x
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J. Dobres, N. Chahine, B. Reimer (2017). Effects of ambient illumination, contrast polarity, and letter size on text legibility under glance-like reading, Applied Ergonomics. DOI: 10.1016/j.apergo.2016.11.001
G.E. Legge, G. S. Rubin, D. G. Pelli, and M. M. Schleske (1985). Psychophysics of Reading – ii. Low Vision. Vision Research.
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K.S. Papadopoulos., D. B. Goudiras (2005). Accessibility Assistance for Visually-Impaired People in Digital Texts. British Journal of Visual Impairment. DOI: 10.1177/0264619605054779.
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C. Piepenbrock, S. Mayr, I. Mund & A. Buchner (2013). Positive display polarity is advantageous for both younger and older adults, Ergonomics, DOI: 10.1080/00140139.2013.790485
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Cosima Piepenbrock, S. Mayr, A. Buchner (2013). Positive Display Polarity Is Particularly Advantageous for Small Character Sizes: Implications for Display Design. Human Factors. DOI: 10.1177/0018720813515509
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L.L. Sloan (1977). Reading Aids for the Partially Sighted: A Systematic Classification and Procedure for Prescribing. Baltimore, MD: Williams & Wilkins.